For the second year in a row, RBC ranked in the top three for artificial intelligence (AI) maturity among 50 global financial institutions in the Evident AI Index. In this podcast, Matthew Clark, Director of Innovation & Acceleration at RBC, continues our discussion on AI, zeroing in on RBC’s commitment to this powerful technology and how clients benefit:
“Practising ethical and responsible AI to benefit our clients and minimize risk is a key priority for RBC. It's the way we operate."
Matthew Clark
RBC Technology & Operations
- RBC recognizes AI as a core competency, owning and operating the Borealis AI Research Institute with its singular emphasis on moving RBC forward in the AI space
- Anti-money laundering and systems futureproofing are two areas where AI is currently being used within RBC Investor Services
- RBC’s popular NOMI and Aiden applications include built-in AI to assist banking and capital markets clients
- Generative AI has significant potential to create vast policy and procedure libraries, supporting RBC advice centres in responding to client queries
This podcast is provided for general information only and does not constitute financial, https://player.captivate.fm/episode/722c2296-580f-40e8-9eed-7e0b25de98fe/tax, legal or accounting advice, and should not be relied upon in that regard. To the full extent permitted by law, neither RBC Investor Services nor any of its affiliates or any other person accepts any liability whatsoever for any direct, indirect or consequential loss or damage arising from any use of the information contained in this podcast by the recipient or any third party.